English for Specific Purposes

English for the Automotive Industry

Comprehensive, diversified English skills play a key role in the international automotive industry. Whether communicating with production plants and sales outlets abroad or negotiating with international suppliers, a high level of English proficiency is essential.

In this English course you will learn to communicate effectively in role plays simulating typical business situations using authentic materials such as automotive texts or product and service descriptions.

Training content:

• discussions and consultations on topics from the automotive sector
• describing vehicles and parts
• explaining production processes and procedures
• talking about vehicle safety issues
• presentation of technical details

This ESP course can be offered either as a seminar or in a variety of other course formats.

English for the Pharmaceutical Industry

Whether reading and understanding pharmaceutical texts, compiling reports or in active communication during discussions, consultations or sales talks, no matter what the task is, competent and comprehensive English skills have become essential when working in the international pharmaceutical industry.

Using authentic materials such as documentation for (pre-)clinical test series, or analyses of biochemical measuring data, specific issues relevant to the pharmaceutical industry will be addressed in this English course and trained hands-on in role plays and simulations.

Training content:

• company presentations
• describing market trends in the field of medicine
• explaining innovations in pharmaceutical development and therapeutic standards
• describing guidelines for laboratories and production
• talking about measures, shapes and quantities

This ESP course can be offered either as a seminar or in a variety of other course formats.

English for Banking and Finance

Comprehensive English skills are the basis for communication in the international world of banking and finance. Whether dealing with futures, issues concerning asset management or investment banking, both general English skills and specialised English skills required for banking and finance are essential.

In this English course you will acquire the job-related language competencies needed for the banking and financial subjects you encounter. Using authentic materials such as portfolios, presentation documentation, tables and charts you can systematically improve your communicative language skills for authentic business situations in role plays and simulations.

Training content:

• presenting facts and figures
• discussing financial issues and trends
• discussions and consultations on banking and financial topics
• understanding and explaining financial products and services
• english terminology from the international banking and finance sector

This ESP course can be offered either as a seminar or in a variety of other course formats.

English for the Insurance Sector

Working in the international insurance sector requires a high degree of English language proficiency. Employees of international insurance companies invariably require comprehensive, job-related English skills. In this course you will acquire the language skills needed to work with international clients and business partners efficiently and professionally.

Using authentic materials such as policies or case studies from the insurance sector, you will be able to improve your communication skills hands-on in interactive role plays, thus enabling you to function better in authentic business situations.

Training content:

• discussions and consultations on insurance topics
• understanding and explaining insurance policies
• country-specific insurance aspects
• writing contracts and reports
• explaining financial and legal issues relating to insurance matters

This ESP course can be offered either as a seminar or in a variety of other course formats.

English for the Real Estate Sector

There is an increasing demand on those active in the international real estate business to be able to communicate effectively in English with potential purchasers or tenants, architects, lawyers and investors.

In this course designed to improve and practise your communication skills, you will receive preparation for business situations from the world of real estate. We employ authentic materials such as portfolios, contracts and property descriptions in role play situations and presentations aimed at supplying you with optimal preparation for the language-related business situations you may encounter.

Training content:

• market and location/site analyses
• trends in the real estate sector
• property and project development
• international tenders
• tenancy agreements and purchasing contracts

This ESP course can be offered either as a seminar or in a variety of other course formats.

English for the Energy Industry

In order to meet the communication demands of the international energy industry both on a commercial and a technical level, competent and comprehensive English language skills are a focal requirement.

Using authentic materials in English such as texts relating to energy plants, technical instructions, product descriptions, monthly reports and financial analyses typical business situations are trained interactively and communicatively in role plays and simulations.

Training content:

• international energy markets
• economic and technical developments
• procurement, conversion, transport
• planning, construction and commissioning of energy plants and networks
• financial analyses and budgeting for tenders
• project development

This ESP course can be offered either as a seminar or in a variety of other course formats.

English for Project Management

For project managers and project specialists the internationalisation of business markets means constantly increasing contact to foreign business partners located both in one’s own country and abroad. Comprehensive English skills have therefore become an essential element of communication in project management procedures.

Using authentic materials such as technical and business reports, contracts, market reports and analyses, planning and presentation documentation the training “English for Project Management“ ensures targeted preparation for typical business situations.

Training content:

• project-related descriptions and targets
• dealing with clients and suppliers
• international tenders
• budgeting and project controlling
• language of contracts

This ESP course can be offered either as a seminar or in a variety of other course formats.

English for Technical Purposes

In this English course especially designed to deal with technical issues, participants are prepared for typical business situations. To this effect language acquisition on a technical level is implemented using authentic materials such as product descriptions, technical instructions, handbooks and diagrams.

Participants are enabled to understand technical texts, deal with specialist technical communication issues and discuss technical issues comprehensively.

Training content:

• activation and expansion of technical vocabulary
• reading and comprehension of technical texts
• describing technical processes
• technical presentations
• product descriptions
• how things work and explaining procedures
• measures, shapes, quantities and formulae

This ESP course can be offered either as a seminar or in a variety of other course formats.

Legal English

The globalisation of business has meant that lawyers, company legal departments, business consultants and auditors have to deal with legal issues both on a national and international level. Legal documentation in English requires a high degree of language proficiency.

This English course trains the special skills required for the exact comprehension, precise wording and confident discussion of legal topics. Terms of business, contracts and case studies taken from a number of legal areas provide the basis for working on language skills relevant to this field.

Training content:

• discussion topics on legal issues
• explaining contracts and agreements
• presenting legal issues
• understanding contracts and legal documents
• case studies and simulations

This ESP course can be offered either as a seminar or in a variety of other course formats.

English for Procurement and Purchasing

Both on an operative and strategic level employees working in the area of procurement and purchasing require a high standard of written and spoken English.

In this course we prepare you to meet the communication demands in the global purchasing and procurement field. Using authentic materials such as contract drafts, make-or-buy analyses, presentation documentation and tenders, authentic business situations can be assimilated and enacted in role plays.

Training content:

• international tenders
• comparison of offers
• handling sales talks
• negotiation of prices and terms of business
• benchmarking
• language of contracts

This ESP course can be offered either as a seminar or in a variety of other course formats.

English for International Trade Fairs

Comprehensive and practical English skills are essential for successful and competent interaction at international trade fairs as well as for following up on trade fair contacts.

In this course typical trade fair situations are simulated. We give you hands-on preparation for functioning at trade fairs by incorporating products, product descriptions, brochures or trade fair catalogues into our training.

Training content:

• product or service descriptions
• company profiles
• beginning a dialogue, targeted questioning, strategies for ending a dialogue
• presentations in front of group audiences
• negotiating prices and terms of business
• intercultural issues

This ESP course can be offered either as a seminar or in a variety of other course formats.

English for HR

From interviews to the various forms of internal communication, international companies require HR employees with competent English skills.

In this English course you can acquire the skills needed for effective communication in the area of Human Resources. Authentic materials taken from the workplace such as sample letters of application and CVs, works agreements and employment contracts provide the basis for simulations and role plays in the context of Human Resources.

Training content:

• interviews and negotiations
• presentations and consultation talks
• describing processes and systems
• workplace and concepts for working hours
• professional development issues
• management tools in Human Resources

This ESP course can be offered either as a seminar or in a variety of other course formats.

English for Apprentices and Trainees

In international companies competent and comprehensive English skills are also essential for apprentices and trainees. In all company departments the language of telephoning, email writing and meetings is fundamental to all fields of business.

This course is intended for trainees and apprentices required by their respective companies to meet the demands of specific English language-related situations during their training programmes. Typical business situations will be simulated in role plays using authentic materials such as business reports, product and service data, texts with relevant, specific content and company profiles.

Training content:

• company presentations
• description of workplace activities and departments
• discussion of economic and technical trends
• explaining products and procedures
• telephoning and business correspondence

This ESP course can be offered either as a seminar or in a variety of other course formats.

Financial English

International companies require precise and effective communication in English, especially in the areas of reporting, accounting and controlling.

In this English course you will receive preparation for the specific communication skills associated with the area of finance. You will work with authentic documentation from the workplace such as business reports, tables, diagrams, graphs and forms used in conjunction with teaching activities such as information exchange exercises and the simulation of communication situations in English.

Training content:

• presenting facts and figures
• presenting financial issues
• role plays and simulations from the area of finance
• discussion of financial topics such as cost accounting and cost effectiveness, balance sheets, profit and loss accounting etc. 

This ESP course can be offered either as a seminar or in a variety of other course formats.

English for Salespeople

Proficient English skills are of major importance to international sales processes. Sales staff are expected to meet high  communicative demands in order to convey complex messages.

This English course focusses on interaction and communication and is aimed at providing you with the skills required to deal with international clients in a professional manner.

Using authentic materials such as presentation documents, product and service descriptions, sample offers, client correspondence and company profiles you will enact typical business situations hands-on in role plays and simulations.

Training content:

• talks and discussions with clients and prospective customers
• presentation of company products and service portfolios
• writing quotations
• meetings and negotiations
• terms of business and prices
• intercultural issues

This ESP course can be offered either as a seminar or in a variety of other course formats.

Effective Presentations in English

In an international business environment the ability to deliver an effective and convincing presentation is rated very highly. Whether your audience consists of international company colleagues or business partners from abroad, a high level of competency is expected when presenting in English.

Authentic materials such as company and product presentations as well as diagrams and process plans will be integrated into this English course, helping you to train and perfect your presentation skills hands-on.

Training content:

• vocabulary and standard phrases for structuring a presentation
• presenting facts, figures, products and concepts
• dealing with critical situations in a presentation
• working on individual presentation techniques
• intercultural issues

This ESP course can be offered either as a seminar or in a variety of other course formats.

Effective Negotiations in English

Meetings and negotiations in English are an integral part of daily business routine in international companies. Stating one’s opinion clearly and appropriately, arguing one’s point of view confidently and convincingly as well as developing a feeling for the effect and dynamics generated by English language expressions have become essential in meetings with colleagues and business partners.

In this English course using role plays and simulations you will receive preparation for the meetings and negotiations in which you are about to take part, at the same time having the chance to work on relevant language content.

Training content:

• language structures occurring in the various stages of a negotiation
• negotiation techniques/types of negotiation
• plays on words and eloquent paraphrasing techniques
• working on individual negotiation/argumentation techniques
• intercultural issues

This ESP course can be offered either as a seminar or in a variety of other course formats.

Effective Office Communication

Office assistants and secretaries are invariably key representatives for the different areas of a company. For this reason it is imperative to find the right tone and express oneself precisely and appropriately when communicating with international business partners or colleagues from company locations abroad.

In this English course telephoning and correspondence skills will be practised using role plays and simulations to prepare you for typical business situations in English from the office and secretarial environment.

“Telephoning“ Practice

• identifying standard phrases
• recycling and repetition of language content in mini-dialogues
• beginning and ending a telephone call
• discussing simple and complex issues
• making and dealing with complaints

“Correspondence“ Practice

• formal aspects of English business letters and emails
• defining standard rules for correspondence
• integration of business correspondence from the workplace
• formal and informal standards
• reading between the lines

This ESP course can be offered either as a seminar or in a variety of other course formats.