Training Management
For kmp. training management implies the planning, organisation and implementation of language courses as well as quality assurance in all processes.
A sense of quality awareness and clearly-defined standards in all processes are essential pillars of our company philosophy.
kmp.’s quality management system together with our quality and progress evaluation procedures are DIN EN ISO 9001-certified.
Client Advisory Services
Client Advisory Services
- one main account manager for every client (applies to local, national or international training programmes)
- current project status and needs evaluation
- development of company-wide consolidated training concepts
- development of needs-related training content
- agreement on course types and learning path
Participants Co-ordination and Support
Participants Co-ordination and Support
- processing of participant course registrations and enquiries
- individual advisory services for participants prior to and during the course
- individual analysis of learner types
- oral test
- written test
- participant needs analysis
- information on lesson times and location
- self-study tips and language learning guidelines
- dynamic adaptation of learning path
Course Logistics
Course Logistics
- test evaluation (group error diagnosis)
- evaluation of needs analyses (group needs profile)
- grouping of participants by language level
- planning, development and delivery of course materials
- trainer allocation for courses and trainer briefing
- administration of trainer reporting systems
- administration of course bookings
Course Design
Course Design
- definition of language goals
- methodology and learning mode differentiation
- curriculum design
- finetuning the course structure to meet individual and group needs
- working with client-specific realia in the target language
- monitoring learning transfer
Reporting
Reporting
- course content reports
- attendance lists and attendance statistics
- course feedback
(initial feedback — evaluation — implementation — follow-up feedback) - progress checks
- lesson observation reports
- project quality groups
Data Management and Evaluation
Data Management and Evaluation
- tailoring of course and content data to clients’ HR software
- time and cost calculation for achieving language goals
- target value projections with client-specific budget allocation
- tabular and graphic evaluation of standard data
- calculation of current and projected levels on the kmp./CEF levels scale